We understand that at times, things can happen which prevent you from collecting your dog on time. We do ask that you contact the service in the event that you are unable to arrive at your scheduled time.
In the event that a dog is not collected by 6:00pm, staff will attempt to contact the emergency contact numbers provided on the enrolment form to facilitate a speedy collection. As we are not a kennel, we are unable to board dogs overnight. A late fee of $10 per 5 minute interval will be requested upon late pick up.
Prior to your dog enrolling at Canine Cuddles, it is necessary for your dog to pass a temperament test. This will assess your dog’s suitability in our service and will help staff to better provide a safe and fun environment for all. Once your dog passes this test then they may enrol in care at […]Learn more
On your first day at Canine Cuddles, please bring your dog to the service between 7:00 and 7:15am. This early arrival time will mean that your dog will get used to the environment prior to many of our regular dogs coming in for the day. This will limit any stress put on your dog by […]Learn more
You are able to drop off your dog between the hours of 7:00am and 9:30am. Please indicate on the enrolment form as to what time you will be using the service so that we can effectively manage traffic and parking facilities. Dogs must be on leash when exiting your vehicle and coming into the daycare […]Learn more
When you arrive to pick up your dog, please wait in the reception area until a handler comes to greet you. The handler will then retrieve your dog from the play area and bring it out to you and provide you with a run down of how your dog has gone throughout the day.Learn more
We understand that at times, things can happen which prevent you from collecting your dog on time. We do ask that you contact the service in the event that you are unable to arrive at your scheduled time. In the event that a dog is not collected by 6:00pm, staff will attempt to contact the […]Learn more
Please park in the designated client parking for Canine Cuddles and be aware that we can be busy during drop off/pick times so we ask that you stick to your designated booking times as indicated on the enrolment form. Should you need to alter your booking to increase or reduce days at any time, please […]Learn more
Canine Cuddles Daycare for Dogs is a friendly environment in which your dog can enjoy interactive play and socialisation.